What cookies are
Cookies are small files a website saves in your browser. Pixels (also called tags) are small pieces of code that tell a service when a page is visited or an action is taken. Browser storage lets a website keep information on your device. In this policy, we call all of these "cookies".
This policy explains which cookies MANDE uses and how you can control them. Our Privacy policy explains how we handle the personal information they collect.
Your choices
When you first visit our website, we ask which cookies you want to allow. Essential cookies are always on, because the website cannot work without them. Analytics and advertising cookies are only used if you agree to them, and nothing is loaded until you choose.
You can change your choices at any time with the Cookie settings link at the bottom of every page. You can also block or delete cookies in your browser settings, but parts of the website, such as signing in, may then stop working.
Essential cookies
These keep the website working and secure, and are always on:
- mande_rt (MANDE): keeps you signed in to your dashboard. It lasts up to 30 days if you choose to stay signed in, and ends when you close your browser otherwise.
- Sign-up progress (MANDE, browser storage): saves your progress while you sign up so you can pick up where you left off. It never holds your password, codes, NIN or NIN card, and is cleared when you finish.
- mande_consent (MANDE): remembers which cookies you have allowed. Lasts 12 months.
- Security cookies (Cloudflare): protect our website from attacks and abuse.
Analytics cookies
With your consent, these help us understand how the website is used, so we can improve it:
- _ga (Google Analytics): tells visitors apart. Lasts 2 years.
- _ga_ followed by an ID (Google Analytics): keeps track of your visit. Lasts 2 years.
- _gid (Google Analytics): tells visitors apart within a day. Lasts 24 hours.
Google Tag Manager, which we use to manage these tools, does not set cookies of its own. It loads analytics and advertising tools only when you have agreed to them.
Advertising cookies and pixels
With your consent, these measure our adverts on other platforms and help show them to people likely to be interested:
- _fbp (Meta Pixel): recognises your browser for adverts on Facebook and Instagram. Lasts 90 days.
- _fbc (Meta Pixel): remembers that you arrived from one of our adverts on Facebook or Instagram. Lasts 90 days.
- fr (Meta): used by Meta to deliver and measure adverts. Lasts 90 days.
- _ttp (TikTok Pixel): recognises your browser for adverts on TikTok. Lasts 13 months.
- _tt_enable_cookie (TikTok): checks whether the TikTok Pixel can use cookies. Lasts 13 months.
- _gcl_au (Google): measures whether our Google adverts lead to sign-ups and bookings. Lasts 90 days.
These companies may also use the information for their own purposes, under their own privacy policies: Google (policies.google.com/privacy), Meta (facebook.com/privacy/policy) and TikTok (tiktok.com/legal/privacy-policy).
Pixels in our emails
Our marketing emails may contain a pixel that tells us whether an email was opened and which links were clicked. We only send marketing emails to people who agreed to receive them, and you can unsubscribe at any time. See our Privacy policy.
Changes to this policy
The cookies set by other companies, and how long they last, can change. We review this policy regularly and update it when we add or remove a tool. The date at the top shows when it last changed.
Contact us
Email us at hello@mande.com.ng or use the contact form. We're available Monday to Saturday, 8am to 6pm (WAT), and usually reply within one working day.