Question 1

What is MANDE?

Accepted Answer

MANDE connects furniture makers and woodworkers with real furniture jobs. You take a job on, build it stage by stage, and get paid as each stage is approved — so your pay is protected from the first cut.

Question 2

Who can join?

Accepted Answer

Furniture makers and workshops of any size, from a single artisan to a studio of ten or more. There are 3 plans — Solo Artisan, Workshop and Studio / Enterprise — so you can pick the one that fits your team.

Question 3

How do I sign up?

Accepted Answer

Create your profile, choose a plan and upload a photo of your NIN card. Our team checks every NIN card before an account is verified — it usually takes 1–2 working days, and you'll get a notification once it's done.

Question 4

Do I need business documents?

Accepted Answer

On the Solo Artisan plan, your NIN card is all you need. On Workshop and Studio / Enterprise, add your company tax number and business license number too.

Question 5

How do I find jobs?

Accepted Answer

Browse the open jobs and apply for the ones that suit your workshop. A project lead reviews the applications and assigns the job. Jobs can also be offered to you directly.

Question 6

How many jobs can I take on at once?

Accepted Answer

It depends on your plan: 2 on Solo Artisan, 6 on Workshop and unlimited on Studio / Enterprise. Each job you're working on uses a slot, and so does each application while it's waiting.

Question 7

How does a job run?

Accepted Answer

Every job moves through 6 stages — Design, Materials, Frame, Assembly, Finishing and Delivery. At each one you send up to 6 photos as proof, and your project lead approves it.

Question 8

What if I can't meet the due date?

Accepted Answer

Report a delay from the job as early as you can and pick a new date — up to 20% longer than the job's original timeline. Your project lead approves or declines it, and the customer is kept in the loop.

Question 9

What happens if my finished work is rejected?

Accepted Answer

You'll see the reason on the job. Fix the work and resubmit it with new photos. A job can be rejected up to 3 times, and each rejection charges 5% of your labour from your wallet.

Question 10

When do I get paid?

Accepted Answer

In 6 parts as the job moves: 10% when you accept the job, 12% at Frame, 14% at Assembly, 18% at Finishing, 18% at Delivery and 28% once it's signed off. Each part lands in your MANDE balance the moment it's earned.

Question 11

Is there a bonus?

Accepted Answer

Yes — 5% of your labour on top, when you deliver on time with no stage sent back and no fault reported in the 7 days after sign-off.

Question 12

How quickly is my work reviewed?

Accepted Answer

Project leads review each stage's proof. If no one has reviewed it within 24 hours, it's approved automatically — Sundays aren't counted.

Question 13

Who pays for materials?

Accepted Answer

Timber and fittings are bought out of the money held for the job — by you or by MANDE, decided job by job.

Question 14

How do withdrawals work?

Accepted Answer

Withdraw from your balance to your bank account whenever you like. Most withdrawals arrive within a few minutes, though it can vary by bank. Bank charges and our processing partner's fee are added to each withdrawal.

Question 15

How much does MANDE cost?

Accepted Answer

Right now every plan is 90% off: Solo Artisan is ₦500 a month (usually ₦5,000), Workshop ₦1,500 (usually ₦15,000) and Studio / Enterprise ₦3,500 (usually ₦35,000). Pay for the year and save a further 17%, paying for 10 months and working all 12.

Question 16

Can I change or cancel my plan?

Accepted Answer

Yes, from Settings › Plan. Upgrades start straight away; downgrades and cancellations take effect when your billing period ends.

Question 17

How can I pay for my plan?

Accepted Answer

By card, or straight from your MANDE balance.

Question 18

How do I keep my account safe?

Accepted Answer

Turn on two-factor authentication from Security — a code from your email or an authenticator app when you log in. Sensitive actions, like changing your password or withdrawing, ask for a code too.

Question 19

What does it mean if my account is flagged or suspended?

Accepted Answer

A flagged account can hold one job at a time until the flag is lifted. A suspended account is paused — you can't take on or work on jobs, or withdraw — but you can send an appeal, and an admin will look at it.

Questions, answered.

Getting started

Jobs

Payments

Plans & pricing

Account & safety