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Can I cancel a job?

When a job can be cancelled, and what happens to the money it has paid you.

Updated Oct 17th, 2026

When you can cancel

Until you send the proof for the Materials stage. After that, the materials money has been spent on the job, and it can't be cancelled. If you're struggling to finish, talk to your project lead about an extension instead.

How to cancel

  1. Open the job and select Cancel job.
  2. Give a short reason.
  3. Confirm. This can't be undone.

What happens next

Any money the job has already paid you, usually the 10% you got when it started, is taken back from your wallet, or shown as an amount owed. If you shared the job, the other maker takes over the whole job. Otherwise, your project lead offers it again.

Related articles

  • What is an amount owed?Why your wallet can show an amount owed, and how it's paid off.
  • How do I ask for more time on a job?Requesting an extension, how much time you can ask for, and time you get back automatically.

Still have a question?

Our team is here Monday to Saturday, 8am – 6pm (WAT).

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  • When you can cancel
  • How to cancel
  • What happens next
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