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How do I get my account verified?

The steps to sign up, what we check, and how long our team takes.

Updated Oct 17th, 2026

Every account on MANDE is checked before you can take on jobs. It keeps MANDE safe for makers and customers, and our payment partners need to know who we are paying.

Signing up, step by step

  1. Create your profile with your name, email, phone number and a password, and agree to our Terms and Privacy policy.
  2. Enter the 6-digit code we email you.
  3. Choose a plan and pay through our payment partner's secure checkout.
  4. Add your company details, your NIN and a photo of your NIN card. On the Workshop and Studio plans, add your company tax number and business licence number too.
  5. Tell us about your workshop: your team size, specialities, lead time and materials.

Your progress is saved as you go, so you can finish later on the same device.

What we check

We check your NIN, with your name and date of birth, against the national identity records through our verification partner. Our team then reviews the photo of your NIN card by hand. Your NIN is stored encrypted, and only its last 4 digits are ever shown again.

Tip: Check your photo before you upload it: the whole card in view, no glare, and the text sharp. A blurry or cropped photo can't be checked, so we'd have to ask you for a new one.

How long it takes

It usually takes 1 to 2 working days. You'll get a notification as soon as it's done. If a card is rejected, you'll see why, and you can upload a new photo from Settings.

Need a hand?

If anything's unclear, contact us and our team will help.

Related articles

  • Which plan is right for me?How the Solo Artisan, Workshop and Studio plans differ, and what each one needs.
  • How do I find and apply for jobs?Browsing open jobs, applying, and how many jobs you can hold at once.

Still have a question?

Our team is here Monday to Saturday, 8am – 6pm (WAT).

Contact us
On this page
  • Signing up, step by step
  • What we check
  • How long it takes
  • Need a hand?
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