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How do I close my account?

What to do before you close your account, how to ask, and what happens next.

Updated Oct 17th, 2026

Before you ask

  • Finish or hand over any jobs in progress.
  • Withdraw your balance to your bank.
  • Cancel your plan in Settings › Plan, so it doesn't renew.

Asking us to close it

Email hello@mande.com.ng from the address on your account and say you would like it closed. If money is still in your wallet, we pay what you are owed to your verified bank account first.

What happens next

You're signed out everywhere, and you can no longer apply for or take on jobs. We keep the records the law requires, such as payments, and stop using the rest.

Related articles

  • How is my personal information protected?What we keep safe, who can see it, and how to get a copy or ask us to delete it.
  • How do I withdraw my balance?Moving money from your MANDE wallet to your bank account: what you need, the limits, and how long it takes.

Still have a question?

Our team is here Monday to Saturday, 8am – 6pm (WAT).

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  • Before you ask
  • Asking us to close it
  • What happens next
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