What happens if my account is flagged or suspended?

You’ll always get a notification and an email saying why.

Flagged

You can hold one job at a time until the flag is lifted.

Suspended

Your account is paused: you can’t take on or work on jobs, or withdraw. You can still send an appeal.

Appealing a suspension

1. Open your dashboard. While your account is suspended, it shows a Send an appeal button.
2. Explain what happened, clearly and calmly.
3. Add files that support it, up to 5.

Our team reviews it and lets you know. If it’s approved, your account is active again. If it’s declined, you’ll see why, and you can send another.