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Our policies, rewritten in plain words

We've rewritten our terms and policies so they match how MANDE works today, and added new ones for jobs, machine bookings and the community.

MANDE Team, MANDEOct 16th, 2026 · 1 min read
A MANDE officer with a tablet talks through a job with a maker at his bench

Rules only help if people can read them. We've rewritten every MANDE policy in plain words, to match how the platform works today.

What's new

  • [Jobs and quality policy](/legals/jobs-and-quality-policy): how stages, reviews, stage payments, rejections, the on-time bonus, extensions and disputes work, all in one place.
  • [Machine booking policy](/legals/machine-booking-policy): booking, ID checks, payment, refunds and the rules at our Lagos factory.
  • [Community guidelines](/legals/community-guidelines): how we expect everyone to treat each other, and how appeals work.
  • [Cookie policy](/legals/cookie-policy): the cookies we use, and how to choose which ones you allow.

What's changed

  • Our Terms and conditions now cover everything you can do on MANDE, including coupons, ratings and closing your account.
  • Our Privacy policy lists every partner we share information with, how long we keep it, and your rights under the Nigeria Data Protection Act 2023.
  • The Payment policy confirms that withdrawals are free.

Your choices

You can now choose which cookies our website uses, from "Cookie settings" at the bottom of any page. Marketing emails are only sent to people who ask for them, with an unsubscribe link in every one.

All our policies are on the Legal information page. If anything is unclear, ask us.

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